Last Updated: March 2026

1. Introduction

This Safety & Legal Disclaimer governs all electric scooters, accessories and related goods sold via joyorride.com, operated by Sync Smart Technology Co., Ltd.

By purchasing, possessing or riding any product from our store, you fully acknowledge and consent to all terms laid out below.

Electric scooters are motorised devices carrying inherent riding risks, and must always be operated with full caution and accountability.

2. Inherent Riding Hazards

Riding an e-scooter carries risks of bodily injury, property loss and traffic accidents, even when operated correctly. Potential accident triggers include:

• Rider error or improper operation
• Poor road surface and uneven terrain
• Adverse rain, ice, wind and other weather conditions
• Unexpected mechanical malfunctions
• Actions of other pedestrians, cyclists and motor vehicles
• Sudden road obstacles

All users bear full personal responsibility for safe, responsible vehicle operation.

3. Core Rider Obligations

Prior to every ride, users must:

• Fully read and understand the official user manual and safety guidelines
• Strictly abide by all printed safety warning labels
• Complete pre-ride inspection and routine maintenance to keep the scooter roadworthy
• Only use the product for its designed intended function
• Follow all local municipal, regional and national traffic legislation

Neglecting safety protocols will greatly raise the chance of accidents and injury.

4. Mandatory Protective Gear Guidance

We strongly recommend all riders wear complete protective equipment to mitigate injury risk, including:

• Certified safety helmet
• Riding gloves
• Impact-resistant knee & elbow pads
• Durable protective outerwear
• High-visibility reflective gear for low-light rides

Protective gear can reduce harm severity but cannot fully eliminate all injury risks.

5. Minimum Age Restrictions

JOYOR electric scooters are not designed for young children.

Riders must meet the legal minimum age limit enforced in their country or local district.

Parents and legal guardians are liable to supervise minor riders and ensure compliant, safe use where local law permits underage riding.

6. Local Traffic Law Compliance

E-scooter access rules differ drastically across countries, provinces, cities and local districts. Before operating your scooter, you are solely responsible for verifying:

• Whether private e-scooter riding is legally permitted
• Permitted riding zones, pavements and road types
• Legal maximum speed limits
• Mandatory vehicle registration, licensing and insurance rules
• Compulsory helmet regulations

We make no representation or guarantee that any JOYOR model complies with all local laws worldwide.

7. Prohibition of Unauthorised Modifications

Any unapproved aftermarket alteration will:

• Compromise structural and electrical safety
• Degrade factory-designed performance
• Fully void your official manufacturer warranty
• Sharply increase accident and injury risk

Do not adjust, disassemble or modify the battery, motor, controller, brake system or frame without official technical authorisation.

8. Lithium Battery & Charging Safety

Our scooters utilise lithium-ion batteries that demand strict handling rules:

• Only charge with the original brand-approved charger
• Complete charging in dry, well-ventilated indoor spaces
• Keep batteries far from high-temperature sources and direct sunlight
• Avoid dropping, piercing or physically damaging battery packs
• Cease charging and riding immediately if the battery emits unusual heat, strange odours, swelling or visible damage

Misuse of lithium batteries may lead to fire, electric shock or property damage.

9. Regular Maintenance Duties

Consistent routine maintenance is critical to safe riding. Inspect these components before every journey:

• Tyre pressure and tread condition
• Front & rear braking performance
• All frame bolts and fasteners
• Headlights, taillights and turn signals
• Shock absorption suspension
• Folding lock mechanisms
• Loose electrical wiring and connectors

Replace or repair any worn, broken or faulty components before riding.

10. Product Performance Specifications

All published official data (top speed, maximum range, load capacity and technical parameters) are measured under controlled laboratory testing environments. Real-world performance will fluctuate based on:

• Rider total weight and cargo load
• Uphill/downhill terrain
• Wind, temperature and precipitation
• Battery age and charge cycle condition
• Aggressive riding style and acceleration habits
• Road surface quality

We do not guarantee identical individual real-world performance matching listed specs.

11. Limitation of Company Liability

Within the full scope allowed by applicable consumer and commercial law, Sync Smart Technology Co., Ltd accepts no liability for indirect, incidental, special or consequential damages stemming from:

• Improper or reckless product operation
• Failure to follow official user instructions
• Self-performed unauthorised modifications
• Breach of local traffic and vehicle laws
• Neglected routine maintenance

No clause within this disclaimer shall remove liability that cannot be legally excluded under mandatory local legislation.

12. Voluntary Risk Assumption

You acknowledge that riding any motorised electric scooter contains unavoidable inherent risks. By choosing to operate our products, you voluntarily accept all associated hazards and agree to exercise reasonable care at all times during use.

13. General Legal Information Disclaimer

All law and regulation references featured on our website are provided for general reference only, and do not constitute formal legal advice. You must independently research and confirm all legal vehicle requirements valid within your own jurisdiction.

14. Disclaimer Policy Updates

We reserve the right to revise, adjust and update this Safety & Legal Disclaimer at any time without prior advance notice. Revisions take immediate effect once published on this page. Continued website browsing, product purchasing or scooter use after updates are posted counts as full acceptance of the revised terms.

15. Official Contact Information

Sync Smart Technology Co., Ltd

Address: Qiangfang Logistics Park, Santang Town, Nanning, Guangxi, China

Support Email: info@joyorride.com

Official Website: joyorride.com